rajbaj's Privacy Policy

1 Introduction and Purpose

rajbaj ("we", "our", "platform") operates a safe and reliable online betting and casino service for users in Bangladesh. This privacy policy applies to our website rajbaj.cam and all related services.

This policy describes how rajbaj collects your personal information, the purposes for which it is used, where it is stored, and how it is kept secure. By using our services, you are considered to have agreed to the terms of this privacy policy. We ask that you read this policy carefully.

If you disagree with any part of this policy, please refrain from using our services. For any questions, you can reach us at any time via our 24/7 live chat or by email.

2 Types of Information Collected

rajbaj collects various types of information. The categories of information collected are detailed below:

2.1 Registration and Account Information

When you create an account on rajbaj, we collect the following information:

• Full name (in Bengali or English)
• Date of birth (for age verification — 21 years or older)
• Mobile number
• Email address
• Password (stored in encrypted form)
• Preferred currency (Bangladeshi Taka — BDT)

2.2 Identity Verification (KYC) Information

To ensure security and prevent fraud, we may collect the following information during the identity verification process:

• National Identity Card (NID) or passport copy
• Proof of address (utility bill or bank statement)
• Information related to payment method verification

2.3 Transaction Information

When carrying out financial activities on our platform, we store:

• Deposit and withdrawal amounts and dates
• Payment method used (bKash, Nagad, Rocket, Upay)
• Transaction reference numbers
• Betting history and gaming activity records

2.4 Technical Information

Information collected automatically while you browse our site:

• IP address and location data
• Browser type, version, and device type
• List of pages accessed and time spent
• Referral URL and source of site entry
• Cookie and session data

3 Purposes of Using Information

rajbaj uses collected personal information only for the following legitimate purposes:

• Account management: To handle registration, login, and account security.
• Service delivery: To properly operate betting, gaming, and live casino services.
• Financial transaction processing: To carry out deposits and withdrawals smoothly.
• Age verification: To prevent access by those under 21 years of age.
• Fraud prevention: To prevent illegal activity, money laundering, and account hacking.
• Customer support: To resolve issues via live chat and email.
• Responsible gambling: To identify problematic gaming behavior and provide assistance.
• Legal obligations: To comply with applicable laws and regulations.
• Site improvement: To review and enhance the user experience.

rajbaj never sells or commercially transfers your personal information. When information is shared with third parties, it is done solely for the purpose of providing services and with your consent.

4 Data Storage and Security

rajbaj treats the security of your information as its highest priority. We apply industry-standard security measures:

4.1 Technical Security Measures

• SSL (Secure Socket Layer) encryption is used for all data transmission.
• Passwords and sensitive information are encrypted using advanced hashing algorithms before being stored.
• Firewalls, intrusion detection systems, and regular security audits are maintained.
• Two-Factor Authentication is available.
• All data stored on servers remains in an encrypted state.

4.2 Retention Period

We store your personal information only for as long as it is necessary. Even after an account is closed, certain information may be retained for a period of time due to legal obligations. Once that period ends, the information is securely deleted or anonymized.

4.3 Response to Data Breaches

If a security breach occurs and there is a risk that your information has been affected, rajbaj will notify you as quickly as possible. We will take immediate action to limit any damage.

5 Cookie Policy

rajbaj uses cookies and similar tracking technologies to improve your browsing experience. Cookies are small text files stored on your device.

5.1 Types of Cookies We Use

• Essential cookies: To ensure the basic functionality of the site (login sessions, security) — these cannot be disabled.
• Functional cookies: To remember your preferences (language, game settings).
• Analytics cookies: To monitor and improve site usage — for statistical purposes.
• Performance cookies: To identify page load times and technical issues.

5.2 Cookie Control

You can control or disable cookies through your browser settings. However, disabling essential cookies may affect some important site functionality.

6 Sharing Information with Third Parties

rajbaj never sells your information. However, necessary information may be shared with third parties in the following limited circumstances:

• Payment processors: Information required to complete transactions via bKash, Nagad, Rocket, and Upay.
• Technology providers: Game software providers (such as PG Soft, JILI, Spribe) for technical purposes.
• Identity verification services: To complete the KYC process.
• Legal authorities: To respond to lawful requests from law enforcement agencies.
• Fraud prevention services: Third-party verification systems to ensure security.

All third-party service providers are required to comply with our privacy standards and to use the information provided solely for the specified purpose.

7 Your Rights

As a user of rajbaj, you have the following rights over your own information:

7.1 Right to Access

You can find out at any time what information we hold about you. Upon request via live chat or email, we will provide you with full details.

7.2 Right to Rectification

If any information we hold about you is incorrect, you may request a correction. We will make the correction promptly after appropriate verification.

7.3 Right to Erasure

You may request the deletion of your account and associated information. However, if legal obligations exist, certain information may need to be retained for a specified period.

7.4 Right to Object to Processing

You may object to the use of your information for specific purposes. In such cases, we will review your objection and take appropriate action.

7.5 Right to Data Portability

You have the right to receive a copy of your personal information. Upon request, we will provide the information in a standard format.

To exercise any of the above rights, please contact our support team.

8 Responsible Gaming and Data Protection

rajbaj takes responsible gaming very seriously. To this end, we may analyze information related to your gaming behavior — entirely in your interest. Through this analysis:

• Unusual or excessive betting behavior is identified.
• Advice on using our responsible gaming tools is provided where needed.
• Assistance with self-exclusion or limit settings is offered.

To learn more about responsible gaming, visit our responsible gaming page.

9 Protection of Children and Minors

rajbaj's services are for those aged 21 or older only. We do not knowingly collect information from anyone under the age of 21.

If we become aware that a minor has registered on our site, that account will be closed immediately and the associated information will be deleted. We enforce this rule strictly through identity verification.

10 International Data Transfers

Our servers and technical infrastructure may be located in various countries. Even if your information is transferred outside Bangladesh, we ensure that it is handled in accordance with this privacy policy and applicable international data protection standards. SSL encryption is used for data transfers.

11 Notice of Policy Changes

rajbaj reserves the right to review and update this privacy policy as needed. For any significant changes, we will:

• Update the "Last Updated" date on this page.
• Notify registered users by email.
• May display a pop-up notice when accessing the site.

If you continue to use our services after a change, you will be considered to have accepted the terms of the updated policy.

12 Contact Us

If you have any questions, concerns, or requests regarding your information or this privacy policy, please contact the rajbaj support team:

We generally respond to all information-related requests within business days. For urgent matters, the fastest assistance is available through live chat.